Being a Deputy General Manager

As a Deputy General Manager you have a key part to play in the success of your pub. You will need to have strong leadership skills as well as being friendly and sociable with a great attitude. Your role is to lead by example and support your Team Leaders and Team Players as they seek to place the Guest at the Heart of the business to deliver a great Guest experience. You will also stand in for your General Manager and assist them in planning and making strategic decisions when required.

Click on the learning opportunities on our Deputy General Manager branch to learn more about how you can develop your talent to become the best DGM possible.
“I enjoyed being a Team Leader in the pub, but I’d always wanted to progress a bit further. I’ve been given the support and encouragement I needed to push on, and now I’m a Deputy General Manager with a qualification. I’m working with a great team and looking towards the next stage in my career now.”